Client Issue Abbreviations: BNF – Benefits, BSN – Business, CNS – Consumer, DBT – Debt, DSB – Disabilities / Health,
FML – Family, HSN – Housing, IMM – Immigration, LAW – Law, NON – No issue, OTH – Other, TAX – Tax, WRK – Work.
| Resource | Resource Notes | Contact Details | Issue | Top |
|---|---|---|---|---|
| ACAS |
Advisory, Conciliation and Arbitration Service Help and advice for employers and employees. |
0300 123 1100 Shortcode: *2 Pause 906 |
12 |
 |
| Action Fraud |
National fraud and cyber crime reporting centre. |
0300 123 2040 |
8 |
|
| Advice Now |
Advicenow provides clear, step-by-step, user-friendly practical guides, and 'top picks' from the rest of the web, to help you manage life's legal problems. |
BNF, 5, 8 |
|
|
| AdviceNow self help guides |
Advicenow guides are easy-to-read and practical. They explain what you need to know, where you need to go, and what you need to do to solve your problem. |
BNF, 2, 3, 4, 5, 6 |
|
|
| Advocacy (Essex Advocacy) |
Offer independent, qualified advocacy support across a range of issues for residents of Essex Benefit referral (only for DLA or ESA issues and after checking with a supervisor) |
0300 34 35 736 |
BNF |
|
| Age UK |
The country’s largest charity dedicated to helping everyone make the most of later life. |
0800 169 2081 Chelmsford Age UK 112 Springfield Rd, Chelmsford, CM2 6LF – 01245 346106 |
4 |
|
| Alcohol (and drug) addiction |
Open Road Helping families recover from the effects of drug and alcohol addiction. |
http://openroad.org.uk/ |
4, 5 |
|
| Alzheimer’s Society |
Alzheimer’s Society National and local Dementia Helplines. |
National helpline: 0300 222 1122 Essex Office: 32 Wharf Road Chelmsford Essex CM2 6LU |
4 |
|
| Ask the Police |
Your policing questions answered. |
8 |
|
