Resources H



Client Issue Abbreviations: BNF – Benefits, BSN – Business, CNS – Consumer, DBT – Debt, DSB – Disabilities / Health,
FML – Family, HSN – Housing, 
IMM – Immigration, LAW – Law, NON – No issue, OTH – Other, TAX – Tax, WRK – Work.
ResourceResource NotesContact DetailsIssueTop
Heads Up

Heads Up (which in Essex is operated by Enable east) is a scheme that helps people with mental health issues into work.

01206 228628
http://enableeast.org.uk/headsup/

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Health in Mind

Health in Mind offers a range of different options for supporting you including; Cognitive Behavioural Therapy (CBT), Guided Self-Help (GSH), counselling, workshops and courses. Your initial assessment will assist with identifying the most appropriate option for you.

Self referral for mental health issues.

www.northessexiapt.nhs.uk

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Healthwatch Essex

Can help about:

  • Health and care services near you.
  • How to access the support and advice they need.
  • What to do if you have a concern or complaint.
  • How to share feedback about services.

0300 500 1895
healthwatchessex.org.uk/info

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Hearing Help

Advice / support for various hearing aids and trial equipment loan.

01245 496347
Hearing-help-essex@lineone.net

4
Herts Money Advice Unit

Find out what benefits you can get and where to go for money advice.

hertfordshire.gov.uk/services/advben/bnftsadvc/bacpdf

BNF
Herts Sunflower

Abuse and domestic violence.

08088 088 088
https://www.hertssunflower.org/herts-sunflower.aspx

5
Herts Welfare Assistance Scheme

We'll make sure you get the help you need by directing you to specialist support services who can give you confidential and anonymous advice. We can also help you get:

  • information about grants available
  • food packs
  • starter home packs
  • small domestic appliances.

0300 123 4044
https://www.hertshelp.net/our-services/support-in-a-crisis.aspx

BNF, 6
Herts Women's Centre

Women working to support women.

01438 742742
hertswomenscentre.org.uk

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Herts Young Homeless

16-17 years old: 03003 230130
18-24 years old: 08000 355 775
All others: 03333 202 384
https://www.hyh.org.uk/

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Highways

Mid Essex Highways
To report highway defects including street and traffic lights, congestion or road safety concerns.

0845 603 7631
Email: highwayenquiriesmid@essex.gov.uk

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HM Courts

Chelmsford County and Family Court - 0344 892 4000, Priory Place, New London Rd, Chelmsford

Crown Court - 01245 603000, New St Chelmsford

Magistrates Court - 01245 313 300, 10 New St, Chelmsford

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HMRC Child Benefit

Contact HMRC for information about eligibility, claiming and stopping Child Benefit, changing your personal details and making a complaint.

0300 200 3100 or 0161 210 3086
https://www.gov.uk/government/organisations/hm-revenue-customs/contact/child-benefit

Shortcode: *2 Pause 947

BNF
HMRC Helpline

Have your National Insurance number with you when you call.

0300 200 3300 or 0135 535 9022
Mon – Fri: 08:00 – 20:00
Sat: 08:00 – 16:00
Sun: 09:00 – 17:00

https://www.gov.uk/government/organisations/hm-revenue-customs/contact/income-tax-enquiries-for-individuals-pensioners-and-employees

Or by post:
Pay As You Earn and Self Assessment
HM Revenue and Customs
BX9 1AS
United Kingdom

Shortcode: *2 Pause 946

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Home Improvement Agency

Home improvement and handyperson service providers are local organisations dedicated to helping older people, people with disabilities, and vulnerable people to live in safety and with dignity in their own homes.

01277 844235
http://www.swan.org.uk/
Email: care@swan.org.uk

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Home Start Essex

Home Start Essex is a charity that supports families with pre-school age children.

http://home-startessex.org.uk/about-us/

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Homeless - Food and Drink

Where food is available during the day…

Details and map for giving to clients.

Chelmsford Night Shelter 23-24 George St
Mon – Sat: 07:30 – 08:00
Sunday: 08:30 – 09:00
Sat and Sun: 20:00 – 20:30


Hall Street Methodist Church
Monday: 11:30 – 13:00 - serves lunch.


Salvation Army Citadel, 70 Baddow Road
Mon, Tue, Thu & Fri: 10:00 – 13:00 Tea/ Coffee biscuits


Sanctus Cafe, 28 Broomfield Rd
Mon – Fri: 08:30 – 15:30
Sat: 08:30 – 14:30
Hot meals throughout, Main meals 13:00 – 14:00


Seventh Day Adventis Church, 43 Roman Rd
Sun: 12:00 – 14:00 - serves lunch.


Chelsmford Cathederal, 53 New St.
Wed: 13:00 - 15:00 - serves coffee and cakes.

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Homeless - Other organisations

Reporting homeless people, night shelters etc. etc.

Chelmsford City Council, Civic Centre, Duke St.

01245 606400
Mon – Fri: 09:45 – 16:45


Chelmsford Night Shelter, 200 New London Road.

Emergency accommodation, but usually a waiting list. Washing, toilet and laundry facilities – must be booked.

http://www.chesshomeless.org/
01245 252410
Contact between 07:00 – 23:00 only.


Essex Police, New St. Chelmsford.

101


Drug and Alcohol help
Open Road, 109 New London Rd.
01245 284772
Mon, Wed, Thu, Fri: 09:00 – 17:00
Tue: 09:00 – 20:00


Main public toilets, Market Rd.
Mon – Fri: 08:00 – 18:00
Sat – Sun: 10:00 – 17:00


Medical help

A&E Broomfield Hospital
NHS Helpline: 111


Samaritans

08457 909090


StreetLink

To advise Homeless organisations (CHESS etc. / Local Authority) about someone sleeping rough so they can be offered support.

http://www.streetlink.org.uk/

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Housing Associations - Chelmsford

Affinity Sutton - http://www.affinitysutton.com/

CHP - 0300 555 0500, https://www.chp.org.uk/

Circle Housing - http://www.circle.org.uk/south-anglia

Colne - 01206 244700, http://www.colnehousing.co.uk/

Estuary - 0300 304 5000, http://www.estuary.co.uk/

Family Mosaic - http://www.familymosaic.co.uk

Genesis - 020 7563 0160, https://www.genesishahomes.org.uk/

Guinness - 0303 123 1890, http://www.guinnesspartnership.com/

Habinteg Housing Association - 0300 365 3100, http://www.habinteg.org.uk/

Moat - 0300 323 0011, https://www.moat.co.uk/

Sanctuary - 0800 131 3348, https://www.sanctuary-housing.co.uk/

Swan - 0300 303 2500, http://www.swan.org.uk/

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Housing Benefit Calculator

Find out if you can claim and how much you might get.

Brentwood - http://www.brentwood.gov.uk/index.php?cid=633

Chelmsford - https://www.chelmsford.gov.uk/benefits/housing-benefit/

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Housing Factsheets

A variety of factsheets produced by NHAS (National Homelessness Advisory Service), homelessness, eviction, disrepair etc. etc.

https://www.nhas.org.uk/factsheets

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