Client Issue Abbreviations: BNF – Benefits, BSN – Business, CNS – Consumer, DBT – Debt, DSB – Disabilities / Health,
FML – Family, HSN – Housing, IMM – Immigration, LAW – Law, NON – No issue, OTH – Other, TAX – Tax, WRK – Work.
| Resource | Resource Notes | Contact Details | Issue | Top |
|---|---|---|---|---|
| Cafcass |
Cafcass stands for Children and Family Court Advisory and Support Service. Cafcass represents children in family court cases in England. We put children’s needs, wishes and feelings first, making sure that children’s voices are heard at the heart of the family court setting, and that decisions are made in their best interests. |
5, 8 |
 |
|
| Capability for work questionnaire |
ESA50 |
https://www.gov.uk/government/publications/capability-for-work-questionnaire |
BNF, 12 |
|
| Care Home costs - how care assessment needs works |
How care needs assessment works / do I have to pay for care services? |
Money Advice Service - https://www.moneyadviceservice.org.uk/en/articles/how-a-local-authority-care-needs-assessment-works Essex County Council - https://www.essex.gov.uk/Health-Social-Care/Health-and-social-care-for-adults/charging-for-care-services/Pages/Do-I-have-to-pay-for-my-care-services.aspx |
4, 5 |
|
| Care Homes – My Home Life Essex Community Association |
My Home Life Essex Community Association |
Refer self funded individuals for advice on residential homes – options relating to care. Information and advice on residential care from Independent Age: Care home professional access to information on My Home Life Essex: Information on Community Visitors and volunteering in care homes: |
4, 5 |
|
| Carers – Community Agents Essex |
Network of agents and volunteers who support older people and informal carers to find and develop independent living solutions from within their local community. |
0800 977 5858 or 01376 574341 |
4 |
|
| Charis |
Help with utility bills. Charis support those who are struggling to pay their bills or have other essential needs. |
01733 421021 |
BNF |
|
| Charities (Local) |
Online list of local charities |
10 |
|
|
| Chelmsford & Maldon Women’s Aid (Safer Places) |
Domestic abuse |
01245 493056 (outreach) |
5, 10 |
|
| Chelmsford CHESS (Hostel) |
Churches Homeless Emergency Support Scheme |
http://www.chelmsfordchess.org/ |
6 |
|
| Chelmsford City Council |
01245 606606 |
6, 10 |
|
|
| Chelmsford City Housing Dept. |
01245 606640 Office hours |
6 |
|
|
| Chelmsford Council for Voluntary Services |
Support voluntary organisations in Chelmsford Borough. |
01245 351888 |
10 |
|
| Chelmsford Counselling Foundation |
People come to Chelmsford Counselling Foundation (CCF) for many reasons – for example as a result of depression, anxiety, loneliness, difficulty in facing life’s circumstances or relationship difficulties. For some, memories about the past, painful events in the present or worries about the future may mean they cannot enjoy life or live it in the way they would wish. |
01245 284890 |
5 |
|
| Chelmsford Volunteer Centre |
Opportunities for anyone who would like to volunteer. |
01245 250731 |
10 |
|
| Chelmsford Work Club |
Help with job searches, CVs, Universal Job Match etc. |
Chelmsford library Thursday 10:00 – 12:00 |
12 |
|
| Child Maintenance Options |
Our calculator can give you an indication of the amount that you could expect to pay or receive. |
0800 988 0988 Shortcode: *2 Pause 907 |
BNF, 5 |
|
| Citizens Advice Adviceline Referral Tools (Herts and Chelmsford) |
Please click on the name of the Local CA you require below - you will be taken to each of their appropriate referral points. |
10 |
|
|
| Citizens Advice nearby bureaux |
Basildon The Basildon Centre St Martins Square, BASILDON, Essex, SS14 1DY. Billericay Burghstead Lodge 143 High Street, BILLERICAY, Essex, CM12 9AB. Braintree 17 Coggeshall Road, BRAINTREE, Essex, CM7 9DB. Brentwood 8 – 12 Crown Street, BRENTWOOD, Essex, CM14 4BA. Chelmsford Burgess Well House Coval Lane, CHELMSFORD, Essex, CM1 1FW SatNav Postcode: CM1 1JE Maldon Council Offices Princes Road, MALDON, Essex, CM9 5DL. Wickford Gibraltar Walk High Street, WICKFORD, Essex, SS12 9AX. Witham Collingwood Road (by Public Hall), WITHAM, Essex, CM8 2DY. |
10 |
|
|
| CLS Direct (Community Legal Services) |
Benefit referral Update Feb 2017 CLS is no longer accepting new clients see here: http://www.communitylegal.co.uk/ |
Tel: 0300 200 2020 |
BNF |
|
| Community Legal Representation |
ESA and PIP help and representation, by qualified lawyers. |
0800 0614676 |
BNF |
|
| Compass - Essex Domestic Abuse Helpline |
COMPASS is funded by Essex County Council in partnership with the Office of the Police, Fire and Crime Commissioner for Essex to support victims of domestic abuse across Southend, Essex and Thurrock. It will help women, men and young people aged over 16 to access specialist support including community-based services and specialist accommodation to help them recover and move on from domestic abuse. |
0330 333 7444 |
5 |
|
| Complaints leaflet |
Complaints about Citizens Advice service. |
http://www.cab.rogw.net/wp-content/uploads/2017/08/Complaints_leaflet.pdf |
10 |
|
| Consumer Helpline |
Citizens Advice Consumer Helpline |
0808 223 1133 Shortcode: *2 Pause 100 |
2 |
|
| Coram |
Children’s Legal Centre Providing legal information and representation on all issues of the law relating to children and young people. They provide specialist advice and information on child, family and education law to parents, carers and young people. |
0300 330 5480 |
5, 8 |
|
| Coroners Office Essex | 8 |
|
||
| Councillor |
Contact your local Councillor or MP. |
10 |
|
|
| Crisis |
Crisis is a charity for single homeless people. |
0300 636 1967 |
5, 6 |
|
| Cyberbullying |
Internet Matters |
5 |
|
