Client Issue Abbreviations: BNF – Benefits, BSN – Business, CNS – Consumer, DBT – Debt, DSB – Disabilities / Health,
FML – Family, HSN – Housing, IMM – Immigration, LAW – Law, NON – No issue, OTH – Other, TAX – Tax, WRK – Work.
| Resource | Resource Notes | Contact Details | Issue | Top |
|---|---|---|---|---|
| Unforgettable |
Providing a range of dementia products, services and advice to improve the lives of those affected by dementia, Alzheimer’s and memory loss. |
020 3322 9070 |
4, 8 |
 |
| Universal Credit |
This site will help you understand what Universal Credit means for you. If you want to go straight to making a claim for Universal Credit visit gov.uk/universal-credit |
BNF |
|
|
| Universal Credit Helpline |
From the weekly briefing 18 Feb 2019... We are going live with the phone and webchat service this week.
Please note the phone number is different from the ones for Adviceline and the government UC helpline. It is on the signposting list for information, anyone phoning on Adviceline or the general main line who needs help with a new claim should be directed to 0800 144 8444. |
Citizens Advice helpline: 0800 144 8444 DWP helpline: 0800 328 5644 |
BNF |
|
| Unlock |
Prisoners advice. A charity for people with convictions by providing information, advice and support to overcome the stigma of their previous convictions. |
01634 247350 |
8, 10 |
|
