Client Issue Abbreviations: BNF – Benefits, BSN – Business, CNS – Consumer, DBT – Debt, DSB – Disabilities / Health,
FML – Family, HSN – Housing, IMM – Immigration, LAW – Law, NON – No issue, OTH – Other, TAX – Tax, WRK – Work.
| Resource | Resource Notes | Contact Details | Issue | Top |
|---|---|---|---|---|
| PayPlan |
Free Debt help. |
0800 280 2816 |
3 |
 |
| Pension Credit |
A quick guide to Pension Credit entitlement, and links to an (anonymous) calculator. |
BNF |
|
|
| Pensions (Future Pension Centre) |
0800 731 0175 |
10, 12 |
|
|
| Pensions Advisory Service |
General pension queries and complaints |
0800 011 3797 |
10, 12 |
|
| PensionWise |
Free and impartial government guidance to help you understand what you can do with your pension pot. |
01245 205567 Shortcode: *2 Pause 942 |
BNF, 10 |
|
| Personal Support Unit (PSU) - now known as Support Through Court |
Support for County Court litigants. |
Tel: 01245 245527 Mon – Thus 09:30 – 13:30 |
8 |
|
| Phone |
Charges to special numbers. |
http://consumers.ofcom.org.uk/phone/how-much-does-a-phone-call-really-cost/ |
10 |
|
| POhWER |
POhWER delivers information, advice, support and advocacy services throughout England. |
http://www.pohwer.net/ & http://www.pohwer.net/essex Referrals only 0300 456 2370 |
10 |
|
| Policy in Practice |
Benefit Calculator |
https://www.betteroffcalculator.co.uk/#/calculator/new/step1 |
BNF |
|
| Postcode Finder |
Find postcode for an address or, a reverse search, find an address by postcode. |
10 |
|
|
| Probate |
How to obtain probate leaflet |
http://www.probateforms.info/wp-content/uploads/2012/12/PA2-How-to-obtain-probate-leaflet.pdf |
5, 8 |
|
| Probate Offices | 5, 8 |
|
